The speaker fails to pair to my phone via Bluetooth.

  • Make sure your speaker is turned on and in Bluetooth mode. Press and hold the Bluetooth button down for 2 seconds or until you hear the word “Pairing.”
  • Make sure that your device and speaker are within the 33 feet Bluetooth range.
  • Move your speaker and your phone away from other wireless devices. You may be experiencing interference.
  • If the problem persists – press and hold the Bluetooth button for 10 seconds to clear/reset the Bluetooth settings.